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Welcome to the myBullion privacy policy. This policy explains to you our practices regarding how we manage your personal information, and your rights regarding the personal information we collect. By using our services, you indicate your acceptance of this policy.


myBullion collects information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to any individual or a household (“personal information”). myBullion also collects non-personal information that cannot be linked or associated with any individual person or household. When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as personal information. We may collect, use, and store different kinds of personal information about you, which we have grouped together as follows: identifiers such as your first name, last name, alias, username or similar unique personal identifier. Government issued ID such as a driver’s license, passport, keypass card, proof of age card.  Contact information such as your billing address, delivery address, email address and telephone numbers. Financial information such as bank account number, credit or debit card information, payment details, or paypal payment information. Employment information such as your company name. Profile data such as user name, details about the products you have purchased, payments you have made, and/or other details of products and services you have purchased from us in the past, purchase or product preferences, and feedback. Technical information such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our services. Usage data includes information about how you use our services. Marketing and communications information such as marketing campaign data, click throughs, your preferences and consent in receiving marketing from us and our third parties, and your communication preferences. The services may include links and plug-ins to websites operated by third parties such as amazon, aliexpress, facebook and google (“third-party sites”). myBullion does not control any third-party sites and is not responsible for any information they may collect. The information collection practices of a third-party site are governed by its privacy policy. It is your choice to enter any third-party site and we recommend that you read its privacy policy if you choose to do so. You may visit third-party sites to opt out of the use of cookies for personalised advertising (if the vendor or ad network offers this capability). Alternatively, you can opt out of some third-party vendors’ uses of cookies for personalised advertising by visiting


Information you provide to us: myBullion may collect personal information that you voluntarily provide to us in various ways, including, but not limited to: create an account; place an order or purchase products; uploading personal identification details; use of the website to communicate with us. As is true of most websites, we receive and store certain types of personal information whenever you interact with us online. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. When you access and use our services from your mobile devices, we receive data from that mobile device. This may include your device id, location data, IP address and device type. You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.  We also use cookies to help us understand how users use the services. For example, cookies gather information about how long you spend on a web page so that we can understand what web pages are of most interest to users. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off cookies by adjusting your browser settings.  If you turn off your cookies, some of the features of the services may not function properly.


myBullion transmits information via industry standard secure server (SSL). This SSL creates the secure and encrypted https:// website address for our important pages like ID upload, checkout and the my account area. When you see the https:// website address, you know the information you are in-putting is protected and secure. We also comply with payment card industry data security standards that require merchants to implement security measures for credit card information. We never have access to your credit card information, as it is tokenized following PCI-compliant standards. We have implemented and maintain generally accepted industry standards to protect against the unauthorised access, use, modification, destruction or disclosure of your personal information both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.


Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. We use your personal information for the following business purposes: comply with applicable KYC ‘Know Your Customer’ mandates to verify your identity, collect and process payments and complete transactions; provide the products, services, and customer support you request; troubleshoot problems; to enforce our terms and conditions and the terms of this policy; and as necessary to comply with legal requirements or to co-operate with law enforcement and regulatory authorities.


By establishing an account or making a purchase, you consent to receive periodic commercial/promotional email communications from us. You may opt-out of receiving such promotional communications at any time by following the unsubscribe instructions contained in each email, or by contacting us. This opt out will not apply to operational or informational emails related to your use of our services. 


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